New Account Registration

Creating your Fido Account is simple and easy! The process usually takes less than 15 minutes. To get started, follow these steps: Install the Fido App on either your Android or iOS device using this link: https://fido.onelink.me/mXlc/e87sbaei Once the installation is complete, open the Fido...

OTP (One-Time-Password) is a 6-digit number generated and sent by Fido as an SMS to your mobile number. This is to verify your mobile number is correct and to prevent the fraudulent use of your mobile number. The SMS will be sent shortly after you enter your mobile number on the login screen, on...

Make sure to enter your mobile number correctly in the app. After submitting your number, you should receive your One-Time-password (OTP) shortly. If you don't receive the OTP within a minute, you can use the USSD option (*998*100#) on the verification screen to retrieve it. Remember not to ...

The security of our customer's data and Account is important to us. As the first layer of protection, we require you to create a 4-digit PIN during the registration process. This is meant to prevent unauthorized access to your Fido Account and will be required each time you need to log in to...

The One-Time-Password (OTP) is a temporary password generated by Fido and sent to your phone via SMS. It is used to verify your mobile number. You will receive a different OTP each time you have to log in to your Fido Account. Your PIN, however, is a 4-digit (security) number that you will s...

Yes, absolutely! If you've forgotten your PIN, don't worry. You can easily reset it by following these steps: First, makes sure your app is updated to the latest version using this link: https://fido.onelink.me/mXlc/e87sbaei. Once you have the updated Fido App, proceed with the followi...